Frequently asked questions

Do You Offer Low-Income Options?


Yes, I offer sliding scale rates to individuals who are struggling to access therapeutic services. These spots are limited and subject to a waitlist; please contact for more details on rate options. Additionally, I also work with those in colleges or universities on a sliding scale if needed.




Are your services covered by insurance?


My services may be covered by insurance. We will discuss this in your consultation call.




I have a virtual session, how do I access your virtual office platform?


If you have a Phone Session scheduled, I will place a call to you at your appointment time. If you have a Video Session scheduled I will provide you with logon information one day in advance.




What happens if I have to cancel an appointment or if I miss a scheduled appointment?


All scheduled clients will receive a courtesy text reminder 2 days before their appointment time. You will have up to 24 hours before your appointment to reschedule to an alternative date or cancel your appointment. If you cancel with less than 24 hours notice or you do not attend your scheduled appointment, you will be charged the full session fee.




How often can/should I come to therapy?


This is completely up to you. Most clients decide to come weekly, bi-weekly, or monthly; however, it is dependent on your needs and how much support you would like to receive.




I know someone who would benefit from counselling. How do I get them to contact you for help?


Although counselling is beneficial, it is only the most helpful and effective when we are willing and accepting to receive help. Thus, it is up to the person to decide for themselves whether it is the right time for them to seek counselling. You are more than welcome to pass on my contact information if they are interested.




I am in a state of crisis, and I need immediate help, who do I contact?


Please be aware that I am not a crisis therapist. For any crisis or emergency services, please reach out to your local mental health crisis center or emergency line (911) for immediate help in times of crisis.





Island Therapy LLC frequently asked questons